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Question:
@Help! My boss, the manager of the sales division, just placed me
in charge of organizing this year’s annual sales meeting. I’ve attended
them for the last three consecutive years, but I don’t know where
to start. It’s six months away, which seems like a long time, but
I’m already starting to worry.
Answer: @There are two terms that sum up meeting planning:
communication and details. If you give both those terms your utmost
attention over the next six months, you’ll have a successful and
productive meeting. Now, for a little more specific advice:
- Start with a vision. Gather all the individuals that you feel
could contribute and brainstorm with them what they want to achieve
at the upcoming annual meeting. You want to create a unique vision
for this specific meeting - is it about productivity, the value
of teamwork, new products, rapid growth, etc.?
- Look back at what was accomplished in the past few years as
a guideline to see what your company wants to include and accomplish
in the upcoming meeting. Make a list of each event and ask yourself
if they think that’s appropriate for next year or if they’d like
to alter it in any way. Chances are they’ll have some new products
to introduce as well as some new marketing campaigns. Sales meetings
usually include an awards banquet and often have training seminars.
Likewise, often there are planned outings. You certainly don’t
have to follow the previous meetings' itinerary but you also don’t
want to change any sacred-cow traditions that both management
and employees look forward to each year.
- You’ll need to decide where the meeting is going to be held
as soon as possible. If it’s at your home office every year, you’re
in luck. However, if you move to different locations around the
country, as many sales meetings do, you should check with your
boss to see where he’d prefer it to be. Be sure to tour the facility
before making a final decision.
- Start working on the details with the facility managers - either
your internal facilities personnel or the resort’s conferences
department. The staff will be able to walk you through the room
and food accommodations.
- Connect with the speakers. Although the agenda probably won’t
be confirmed until a few weeks before the meeting, your boss probably
has a good idea who should speak at the meeting. Contact the individuals
and ask what technology they’ll be using and if they have any
other special needs such as flip charts, laptop computers, slide
projectors, etc. This information should be sent back to the facilities
management as soon as possible.
- Keep the participants in the loop. If you haven’t informed the
reps of the dates for the next meeting, do it now. Then update
the field periodically about the location, the meeting’s agenda
and the activities that they are available to participate in.
Make sure you are aware of who is responsible for their travel
arrangements. If you are, then you have another set of details
to concern yourself with: type of room, transportation to and
from the airport, flight times, etc.
You have your job cut out for you, but meeting planning can be
very fun. Just keep track of all the details and, when in doubt,
communicate.
Michael Crom is executive vice president, Dale Carnegie Training.
For advice on work issues, visit www.dalecarnegie.com
or e-mail carnegiecoach@dalecarnegie.com.
Copyright 2003, Dale Carnegie & Associates Inc. All Rights Reserved.
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